Elk Grove Auto Mall at Elk Grove, Elk Grove

Information about Establishment and Car dealer Elk Grove Auto Mall at Elk Grove, Elk Grove

Establishment Car dealer


Categories: Establishment and Car dealer

Address: Elk Grove, Elk Grove, CA 95757

Website: elkgroveautomall.com

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Opening hours

09:30 AM — 07:00 PM
08:30 AM — 09:00 PM
08:30 AM — 09:00 PM
08:30 AM — 09:00 PM
08:30 AM — 09:00 PM
09:30 AM — 07:00 PM
09:30 AM — 07:00 PM


Posted at Jun, 19 2020, by Patricia Maddock
Visits at Elk Grove Ford are always great. Does not matter if I am going in due to a vehicle problem or through the Quick Lane for oil, brakes, tire, etc. Service. They are always helpful, courteous, and efficient. They put out better than 100% effort!
Posted at Dec, 24 2019, by Brian Sakalas
Had to visit to see about service on my Ford Focus at the Ford dealership. My center Sony console stopped responding completely. Upon my arrival they wanted me to make an appointment for nearly 3 weeks out and to my understanding the repair would not be under warranty. So instead of wondering how much the damage was going to be during that rather long wait (which they dignified by mentioning they only had 2 techs that worked on my equipped system), I went to a third party that had done audio on previous vehicles that I have. Turns out the relay was not working correctly which stopped signaling for my system to turn on. All they did was unhook my battery for 5 minutes and magically the system reinitialized. They charged me 45 dollars of which I told them to make it 100 dollars as I was expecting a much higher total from Ford and they took me immediately with no appointment. It is sad that a third party seemed to care more than the company that actually sold me the vehicle and equipped equipment. My Focus was purchased now from them and the support for it seems rather lacking. I will probably buy Toyota next time...

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